Terms & Conditions

1. Who we are

Toronty is a clothing label operated from Ottawa, Ontario, Canada. Contact: hello@toronty.com.

2. Orders & pricing

• All prices are displayed in Canadian dollars (CAD) unless stated otherwise. Applicable taxes are added at checkout.
• An order is confirmed only when you receive an order confirmation email. We reserve the right to cancel an order in case of obvious pricing errors, suspected fraud or stock issues — you will be refunded in full.
• Promo codes cannot be combined, are not retroactive and may exclude sale items.

3. Shipping

Orders are processed within 2–5 business days. Depending on stock, your order ships either from our Ottawa hub or from our international warehouse. See our full Shipping Policy.

4. Returns

Returns are accepted within 30 days of delivery on unworn, unwashed items with original tags. Return shipping is paid by the customer; Toronty does not provide a prepaid return label. Original shipping costs are non-refundable. Full rules: Returns Policy.

5. Warranty

All Toronty pieces are covered by our one-season Toronty Promise against manufacturing defects. This warranty does not cover normal wear and tear, misuse, accidental damage or improper care.

6. Intellectual property

All content on toronty.com — including logos, product photography, copy, designs and code — is the property of Toronty or its licensors and is protected by Canadian and international copyright law. You may not reproduce or redistribute it without prior written consent.

7. Acceptable use

You agree not to use the site for any unlawful purpose, to attempt unauthorized access, to scrape content for resale or to interfere with the site's operation.

8. Limitation of liability

To the maximum extent permitted by law, Toronty's total liability arising from any order is limited to the amount you paid for that order. We are not liable for indirect, incidental or consequential damages.

9. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute will be submitted to the exclusive jurisdiction of the courts of Ottawa, Ontario.

10. Changes

We may update these Terms from time to time. The version in force is the one published on this page at the time you place your order.